Frequently Asked Questions
Everything You Need to Know About Custom T-Shirt Printing
Can't find what you're looking for? Contact us and we'll be happy to help!
What is your minimum order quantity?
We have no minimum order quantity! You can order as few as 1 t-shirt or as many as you need. Whether you're testing a design or ordering for a large event, we've got you covered.
How long does printing take?
Our standard turnaround time is 24 hours for production. Same-day printing is available for rush orders (additional fees apply). Shipping times vary by location, but we offer fast express shipping for all orders.
What file formats do you accept for designs?
We accept PNG, JPG, PDF, AI, EPS, and SVG files. For best results, we recommend vector files (AI, EPS, SVG) or high-resolution PNG files (300 DPI minimum). Our design team can help optimize your files if needed.
Do you offer design services?
Yes! Our design team offers free design assistance and can help bring your ideas to life. We can create custom designs, modify existing artwork, or help optimize your files for printing. Contact us to discuss your design needs.
What types of t-shirts do you offer?
We offer a wide range of t-shirt styles including standard cotton tees, premium cotton, tri-blend, and performance fabrics. All our t-shirts are 100% cotton unless otherwise specified. We can also print on hoodies, polo shirts, and other apparel.
How much does custom printing cost?
Pricing starts from $14.95 AUD per t-shirt and varies based on quantity, shirt style, and printing method. Bulk orders receive significant discounts. Calculate your price for free, no-obligation by uploading your design on our homepage.
Do you ship Australia-wide?
Yes! We ship to all locations across Australia including Sydney, Melbourne, Brisbane, Perth, Adelaide, Darwin, Hobart, and regional areas. Fast express shipping is available for all orders.
What is your return policy?
We guarantee your satisfaction. If you're not happy with your order, contact us within 14 days of delivery and we'll make it right. Custom printed items are non-returnable unless there's a printing error on our part.
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email. You can track your order through our website or the shipping carrier's website.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Afterpay, Zip Pay, and bank transfers. All payments are processed securely through SSL-encrypted connections.
Do you offer bulk order discounts?
Yes! We offer significant discounts for bulk orders. The more you order, the more you save. Contact us with your quantity requirements for a custom bulk pricing quote.
Are your t-shirts eco-friendly?
We're committed to sustainable printing practices. We use eco-friendly inks and offer organic cotton options. We also minimize waste in our production process and use recyclable packaging materials.
Still Have Questions?
Our friendly team is here to help. Get in touch and we'll answer any questions you have.
